RP Media Terms and Conditions

Welcome to RP Media. By engaging with our services, you agree to the following terms and conditions. Please read them carefully as they outline the guidelines for working with our company.

​

1. Service Availability

• All jobs are processed on a first-come, first-served basis.

• Standard turnaround times are as follows:

  • Graphics: 2-5 business days.

  • Videos: 5-7 business days.

• Rush jobs may be accommodated upon request and will incur additional charges.

​

2. Pricing and Taxes

• All jobs are subject to applicable taxes unless the client provides valid tax exemption documentation.

​

3. Revision Policy

• Each graphic design job includes 2-3 changes at no additional charge.

• Any further revisions will be billed at a rate starting at $25 per revision.

​

4. Information Submission

• All required information and photos for a project must be submitted before work begins.

• Any additional information or pictures submitted after the start of the project will incur additional fees starting at $25.

• Clients may provide additional information as it becomes available; however, fees may apply based on the timing and scope of the changes.

• Clients must provide concepts or clear direction upfront. Any concepts provided after project completion will be billed at a rate starting at $25, depending on the scope of changes required.

​

5. Ownership and Rights

• All designs, videos, and logos created by RP Media remain the sole property of RP Media unless otherwise agreed upon.

• If ownership rights are required by the client, both parties must agree to and document the terms in writing, including any applicable transfer fees.

• RP Media reserves the right to use any completed work for marketing and portfolio purposes unless a Non-Disclosure Agreement (NDA) is established. Clients requesting an NDA will be responsible for drafting or approving its terms.

​

6. Payments and Deposits

• A deposit of 50% of the project cost is required before work begins, unless otherwise agreed upon.

• There are no refunds for deposits once work has commenced.

• Final payment is due upon project completion and prior to the delivery of final files.

​

7. Refund Policy

• Deposits are non-refundable once work has commenced.

• Refunds for cancellations will be considered on a case-by-case basis and may include deductions for work already completed.

​

8. Liability

• RP Media is not responsible for any damages, losses, or claims resulting from the use of delivered work.

• The client assumes all responsibility for verifying the accuracy and suitability of the final product for its intended use.

​

9. Confidentiality

• RP Media respects client confidentiality and will not share sensitive project details with third parties without consent.

• Clients requiring heightened confidentiality measures must request an NDA prior to project commencement.

​

10. Termination of Services

• RP Media reserves the right to terminate any project or client relationship for breach of these terms or inappropriate behavior.

• Any outstanding balances for work completed prior to termination remain payable.

​

11. Amendments

• RP Media reserves the right to update these terms and conditions at any time. Clients will be notified of significant changes via our website.

​

Contact Information For questions or concerns regarding these terms and conditions, please contact us at:

RP Media
Email: Rodpickensmedia@gmail.com
Website: www.rodpickens.com